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Privacy Policy


Chapul provides you with access to the webstore (the “Site”) subject to the terms and conditions contained in this Terms of Use Agreement (the “Agreement”). Please read this Agreement carefully and note that this Site is governed by the laws of the State of Utah, United States of America. By accessing or using this Site, you agree without restriction to be bound by this Agreement and consent to U.S. law. Use of this Site for placing orders is limited to only residents of the United States. If you do not agree to follow and be bound by this Agreement, you may not access, use or download materials from this Site.

Please note that if you are an existing customer or supplier of Chapul, these terms and conditions are not intended to replace or modify those contained in your customer or vendor agreement. In case of an inconsistency, the terms and conditions of your written agreement will prevail over those contained herein.

Chapul reserves the right to update or modify this Agreement at any time without prior notice. Your use of this Site following any such change constitutes your agreement to follow and be bound by this Agreement as revised. For this reason, we encourage you to review this Agreement each time you use this Site. This Agreement was last revised on December 16, 2013.


The Site is administered by Chapul from Salt Lake City, UT in the United States. This Site and its contents (the “Content”) are designed to comply with United States laws and regulations and are intended for use by United States residents. Access to the Site and the Content may not be legal by certain persons or in certain countries outside of the United States. If you access this Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Materials published on this Site may refer to products or services that are not available in your country. Consult your local Chapul representative for more information. Furthermore, Chapul makes no representation that the materials on the Site are appropriate or available for use at other locations outside of the United States and access to them from countries where their contents are illegal is prohibited. You should not construe anything on the Site as a promotion or solicitation for any product or for the use of any product that is not authorized by the laws and regulations of the country in which you are located.


The Content of this Site is presented in summary form, is general in nature, and is provided for informational purposes only. Nothing contained on this Site is intended to be for medical diagnosis or treatment.


No use should be made of materials on this Site, except as expressly authorized by this Agreement. All Site Content, including the selection, arrangement and design of the Content is owned either by Chapul or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any Content, in whole or in part, including any code and software. You may not download Content from the Site (other than page caching) or modify it, or any portion of it, except with express written consent of Chapul and then for your own personal, non-commercial use only, provided the Content is not modified in any way you keep intact all copyright and other proprietary notices when you display or otherwise use the Content.


All of the trademarks, service marks and logos displayed on this Site, including, but not limited to those here, (the "Trademark(s)") are registered and unregistered trademarks of Chapul, its affiliates, or third parties. Nothing contained in this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Trademarks without the express written permission of Chapul or the applicable third party. Except as expressly provided in this Agreement, any use of the Trademarks found on the Site is strictly prohibited. Please note that the names of the companies and products mentioned on this site may be trademarks of their respective owners.


This Site may provide opportunities to provide Chapul feedback regarding this Site and our products and other unsolicited submissions (collectively, “Unsolicited Information”). You may only provide Unsolicited Information which meets the requirements of these Terms and Conditions.

Subject to the conditions provided herein, we accept innovative ideas for new products and technologies to our company by individuals and organizations not employed by or affiliated with Chapul so long as such inventions are covered by existing patents or are those for which patents have been applied for by the submitter.

Chapul and its employees do not accept or consider other unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Chapul's products or marketing strategies might seem similar to ideas submitted to Chapul. So, except under the circumstances described above relating to patented ideas or those for which you have filed a patent application, please do not send your unsolicited ideas to Chapul or anyone at Chapul.

If, despite our request that you not send us your ideas and materials, you still send them, and in the event you post Public Information on our Site, all such Public Information and all such Unsolicited Information will be considered NON-CONFIDENTIAL and NON-PROPRIETARY and Chapul and its affiliates are free to use such information for any purpose and in any manner whatsoever.

This Site may present opportunities to post information to public areas of the Site, such as comments and reviews (collectively, “Public Areas”), or to send along comments and feedback (any such information provided, “Public Information”). Although Chapul may, from time to time, monitor or review the information posted to the Public Areas of the Site, Chapul is under no obligation to do so, and assumes no responsibility or liability arising from the Content of such Public Areas or the Site in general or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in the Site.

You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate the law. Chapul will fully cooperate with any law enforcement authorities or court order requesting or directing Chapul to disclose the identity of anyone posting any such material.

Children under the age of eighteen should not submit any Public Information or Unsolicited Information containing personally identifiable data.


This Agreement applies only to this Site. This Site may frame or contain references or links to other Chapul Web sites (the “Other Chapul Sites”) as well as other Web sites that are not operated by Chapul (the “Third Party Sites”). These references and/or links to the Third Party Sites are provided for your reference and convenience only, and do not imply any review or endorsement of the material on these Third Party Sites or any association with their operators. Chapul does not control these Third Party Sites and is not responsible for their content. The Third Party Sites (and any Web sites to which they link) may contain information about uses of products that have not been approved or cleared by the Food and Drug Administration. Chapul does not endorse any "off-label" uses. The Third Party Sites (and the Web sites to which they link) may contain information that is inaccurate, incomplete, or outdated. Your access and use of the Third Party Sites (and any Web sites to which they link) is solely at your own risk.


Elements of this Site are protected by copyright, trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part by any means, including but not limited to, the use of framing, deep linking or mirrors. None of the Content for our Site may be retransmitted without the express written consent of Chapul. If you are interested in linking to our Site, Contact Us for more information.


Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings are solely between you and such advertiser. You agree that we are not responsible nor shall we be liable for loss or damage of any sort incurred as a result of any such dealings or as the result of the presence of such advertiser on the Site.


Some of the functions of this Site may require creation of an account with us. As part of the registration process, visitors will select a User Name and Password, along with registration information, which must be accurate and updated. You may not select or use a User Name of another person with the intent to impersonate that person or use a User Name in which another person has rights without such person's authorization. Failure to comply with the above shall constitute a breach of this Agreement, which may result in immediate termination of your account. You agree to take reasonable measures to protect the security of your password.

You are responsible for all usage or activity on your account, including use of the account by any third party authorized by you to use your User Name and Password. You shall notify Chapul of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or any other relevant registration details provided.


Our Privacy Policy is available on this Site and by accessing the Site, you are agreeing to be legally bound by the Privacy Policy. The Privacy Policy in its entirety is hereby incorporated into this Agreement by reference.

In addition, you are not required to login into the Site if you wish to browse product information online. If you choose not to login, the information you enter on the quote request form is used solely to respond to that request. If you choose to login when using this Site, we will save your contact information (name, email, address) to make shopping as fast and easy as possible. For your safety, we do not store your credit card information when you login. You must enter your credit card information every time you place an order.

If you login, the items you have placed in your shopping basket will remain there until you close your browser session.

Please note Chapul and its third party vendors may use “cookies”; however, Chapul does not rent, sell or share your personal information with any other company. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.




Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, all of which terms are made a part of this Agreement by this reference. You agree to abide by such other terms and conditions. If there is a conflict between the terms and conditions herein and those contained in any other agreement between you and Chapul, the terms and condition contained in the other agreement between you and Chapul shall prevail to the greatest extent possible.

Chapul’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

Chapul may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Chapul makes no commitment to update the materials on the Site with respect to such products and services.


All items purchased from Chapul using this Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Chapul and its affiliates attempt to be as accurate as possible. However, Chapul does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.


With respect to items sold by Chapul using this Site, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items on our Site may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Payments are charged at the time you place your order.


At Chapul, we understand the importance of protecting you and your credit card information. Our site is equipped with Secure Socket Layer (SSL) software, which means all personal data you send us (name, address, credit card information, etc.) is encrypted during the transmission process and can only be read by our customer service department. The following browsers support this software:


Any Gecko based browser such as FireFox or Safari (Windows, Mac, Linux) We are committed to protecting your privacy. Shopping with Chapul is as secure as we can reasonably make it.